01452 504989 or 0800 6525193 (freephone) info@healthwatchgloucestershire.co.uk

Local people share their views about how they want local health services to improve.

We want to say a huge thank you to everyone who has shared their feedback with us about the local implementation of the NHS Long Term Plan.

We’ve been speaking to people throughout Gloucestershire about how they would like to see the changes set out in the NHS Long Term Plan implemented.  The plan sets out a number of ways in which NHS care needs to improve, so local communities took the opportunity to have their say about what those changes should look like – both in person and via an online survey.

We’ve been to supermarkets, car boots, hospitals, town centres and we will now share this feedback with local services to inform how the Long Term Plan is implemented in Gloucestershire.

What did people say?

We asked people to share their views about how the NHS can better support their overall health, and how it can improve care for specific conditions too.

People spoke to us about how the NHS can give them more control of their care, help them to stay healthy, and provide better support.  They also shared their views about how the NHS can better support people affected by cancer, dementia, mental health, heart and lung conditions, learning disabilities and autism.

Here are some examples of the feedback people shared with us.

Terminal cancer patient Ginny from Gloucester would like to see oncology waiting rooms improved.  She said: “The oncology waiting room can be a very depressing place when you are perhaps feeling well in remission and you are only having a six monthly check up.  You have to walk through there and wait for your appointment with cancer patients.  It’s hard, seeing very poorly people and it brings it all back again.”

Retired IT manager John from Cheltenham would like to see better continuity of care with his GP.  He said: “The regular turnover of GPs at my local practice means that I have no real continuity of care – having to explain anything that is not on the computer records, time and time again, is tedious and wastes valuable consultation time.”

41-year-old Ben from Stroud has lived with mental health issues for the last 20 years.  He said: “Up until recently I kept getting dragged back into the doctors and wasn’t getting into a situation where I was recovering and getting off medication.  They throw medication at you and expect you to get better.  There’s not enough psychiatrists out there to help.  The services have improved over the last couple of years for me and this is mainly due to having a better psychiatrist.”

Want to have your say?

You can share your views on local health and social care services by getting in touch with our team: call 01452 504989 or email info@healthwatchgloucestershire.co.uk