01452 504989 or 0800 652 5193 (Freephone) info@healthwatchgloucestershire.co.uk

Our Reports

Publications from Healthwatch Gloucestershire

A complete list of our latest reports and publications for download relating to health and care services in Gloucestershire.

What to do if you need information in a different format

For accessible PDF, large print, Easy Read, audio recording or braille:

We will try our best to meet every request for information in alternative formats. See our Accessibility Statement

Easy Read guides

To help make sure that we are accessible and clear to everyone, we have put together some easy read guides which helps explain our role and what we do.

Healthwatch Gloucestershire Reports

Our published reports from 1 April 2017 to view and download.

How can people’s social care needs be better assessed and supported?
The perspective of those in need of care and their unpaid carers
[Download PDF 5MB]
Healthwatch Gloucestershire – October 2023

Supporting people to stay healthy and well as the cost of living rises
[Download PDF 2MB]
Healthwatch Gloucestershire – September 2023

Dentistry data for local Healthwatch in the South West
Quarterly feedback to the NHS Local Dental Network (LDN)
[Download PDF 385KB]
July 2023

Together we’re making health and social care better: Healthwatch Gloucestershire Annual Report 2022-23
A review of our work over the past year and its impact, plus our work planned for 2023-24
[Download PDF 2MB]
Healthwatch Gloucestershire – June 2023

Tackling health inequalities: The experiences of asylum seekers and refugees accessing health and care services in Gloucestershire [to follow]
Healthwatch Gloucestershire – June 2023

Helping young people manage their mental health: Young people’s views and experiences of social support in Gloucestershire
[Download PDF 928KB]
Healthwatch Gloucestershire – June 2023

Enter & View Report: Hyperion House, Fairford
[Download PDF 155KB]
Healthwatch Gloucestershire – May 2023

How can Gloucestershire’s health and care services communicate better to improve care?
[Download PDF 5MB]
Healthwatch Gloucestershire – May 2023

Access to digital technologies: People’s experiences of digital health and care options
[Download PDF 1MB]
Healthwatch Gloucestershire – May 2023

Enter & View Report: Stratton Court, Cirencester
[Download PDF 322KB]
Healthwatch Gloucestershire – March 2023

Adults with autism: People’s experiences of the autism assessment process in Gloucestershire
[Download PDF 1MB]
Healthwatch Gloucestershire – February 2023

Dentistry data for local Healthwatch in the South West
Quarterly feedback to the NHS Local Dental Network (LDN)
[Download PDF 100KB]
December 2022

Enter & View Report: Wentworth Court, Cheltenham
[Download PDF 304KB]
Healthwatch Gloucestershire – November 2022

Enter & View Report: Nazareth House, Cheltenham
[Download PDF 307KB]
Healthwatch Gloucestershire – November 2022

Dentistry data for local Healthwatch in the South West
Quarterly feedback to the NHS Local Dental Network (LDN)
[Download PDF 239KB]
October 2022

Accessing care through GP practices in Gloucestershire
Follow up to our 2021 report
[Download PDF 610KB]
Healthwatch Gloucestershire – September 2022

People’s experiences of paid care at home services in Gloucestershire
[Download PDF 1MB]
Healthwatch Gloucestershire – August 2022

Championing what matters to you: Healthwatch Gloucestershire Annual Report 2021-22
A review of our work over the past year and its impact, plus our work planned for 2022-23.
[Download PDF 1MB]
Healthwatch Gloucestershire – June 2022

People’s experiences of blood pressure monitoring at home
[Download PDF 810KB]
Healthwatch Gloucestershire – May 2022

Promoting the voices of the Deaf community in Gloucestershire
Working with the Care Quality Commission to tackle inequalities in health and social care
[Download PDF 672KB]
Healthwatch Gloucestershire – May 2022

Young Listeners Project: How would young people improve the health and care services they use?
[Download PDF 1MB]
Healthwatch Gloucestershire – March 2022

What do the Student Union Team at National Star College think of health and care services aimed at young people?
[Download PDF 621KB]
Healthwatch Gloucestershire – March 2022

Post-COVID syndrome: People’s experiences of health care and support in Gloucestershire
[Download PDF 1MB]
Healthwatch Gloucestershire – March 2022

Let’s talk about social isolation and loneliness in Gloucestershire
1. Full report [Download PDF 2MB]
2. Summary [Download PDF 1MB]
Healthwatch Gloucestershire – September 2021

Hospital discharge in Gloucestershire: Local people’s experiences
[Download PDF 1MB]
Healthwatch Gloucestershire – July 2021

On equal terms – then and now: Healthwatch Gloucestershire Annual Report 2020-21
A review of our work and its impact for 2020-21 and our plans over the next year.
[Download PDF 2MB]
Healthwatch Gloucestershire – June 2021

Accessing care through GP Practices in Gloucestershire
[Download PDF 986KB]
Healthwatch Gloucestershire – February 2021

Living with a long-term health condition in COVID-19: What local people told us
[Download PDF 1MB]
Healthwatch Gloucestershire – December 2020

Gloucestershire health and social care: Six months of COVID-19: What local people told us
[Download PDF 2MB]
Healthwatch Gloucestershire – November 2020

Experiences of urgent mental health care in A&E: A Gloucestershire perspective
[Download PDF 1MB]
Healthwatch Gloucestershire – October 2020 (updated November 2020)

Dental services during COVID-19: Difficulties and delays in accessing dental care in Gloucestershire
[Download PDF 360KB]
Healthwatch Gloucestershire – September 2020

Care during COVID-19: A carers perspective
[Download PDF 923KB]
Healthwatch Gloucestershire – September 2020

Impact Report 2020
A review of our work and its impact for 2019-20 and our plans over the next year.
[Download PDF 2MB]
Healthwatch Gloucestershire – June 2020

Experience of mental health services in Gloucestershire: A carers perspective
[Download PDF 3MB]
Healthwatch Gloucestershire – January 2020

Exploring the views of Gloucestershire people on mental health services in the county
[Download PDF 964KB]
Healthwatch Gloucestershire – October 2019

NHS Long Term Plan: The views of Gloucestershire residents
[Download PDF 1MB]
Healthwatch Gloucestershire – July 2019

Impact Report 2019
A review of our work and its impact for 2018-19 and our plans over the next year
[Download PDF 966KB]
Healthwatch Gloucestershire – June 2019

End of Life Report
Evaluation of non-clinical support
[Download PDF 1MB]
Healthwatch Gloucestershire – November 2018

Food & Families Project
Views of residents on the Podsmead estate in Gloucester about their food choices and options
[Download PDF 2MB]
Evolving Communities | Healthwatch Gloucestershire – September 2018

Impact Report 2018
The Annual Report outlines the impact of our work
[Download PDF 2MB]
Healthwatch Gloucestershire – June 2018

Our leaflets

Information about Healthwatch Gloucestershire to view and download:

Your health and social care champion
[Download PDF 527KB]
Leaflet, June 2022

Volunteer with us
[Download PDF 353KB]
Leaflet, June 2022

Healthwatch Gloucestershire Archive

Publications completed up to 31 March 2017 by the previous service provider (GRCC) are listed below.  Please contact us to request a PDF version to be emailed or digitally transferred to you.

Annual Report 2016/17

Hospital Discharge Task Group Report – review of progress March 2017
Following the Task Group report in November 2015, Healthwatch had made a number of recommendations to the NHS and social care services in Gloucestershire.  This is the report a review conducted in 2016 to determine the extent of adoption of recommendations.

Maintaining good mental health and wellbeing in children and young people – March 2017
Healthwatch Gloucestershire listened to children and young people from schools, colleges and universities; young carers, youth group members, young people who had experienced homelessness, and young people who had been involved with the youth justice system.

Access to health and support services by the Trans community and their families – March 2017
Healthwatch Gloucestershire gathered views and experiences of transgender or non-binary people and their families across the county, to fulfil its function in enabling all people living in Gloucestershire to have a voice in the way that health and social care services are planned and delivered.

Young people’s access to GPs – March 2017
Healthwatch Gloucestershire decided to conduct a survey to gather feedback from young people aged 13 to 19 about the services that are on offer and how they feel about them.

Patient survey: access to non-urgent GP appointments – February 2017
Healthwatch Gloucestershire receives a substantial amount of feedback from the public relating to access to non-urgent GP appointments. It was decided to look into this issue in more depth, by way of a survey.

Access to NHS dental services and diabetes care for care home residents – October 2016
In response to feedback received by Healthwatch Gloucestershire about access to NHS dental services and diabetes care for residents of Gloucestershire care homes, a survey was conducted to gather further information from care home managers.

Access to health and social care services by marginalised and vulnerable people – September 2016
During 2015/16, the impact of the of the day centre closure at the Vaughan Centre.  To find out about what people had valued about the day centre, and learn more about their experiences of health and social care since its closure, Healthwatch Gloucestershire visited daytime drop-in facilities in Gloucester and gathered feedback from people using these services, and also from staff and volunteers.

User experience of support planning for people with a learning disability – June 2016
Gloucestershire County Council invited Healthwatch Gloucestershire to undertake a quality-check of the ‘Customer Journey’ relating to people’s experience of support planning for those with a learning disability.

Hospital Discharge Task Group Report – November 2015
The subject of discharge from hospital had been raised with Healthwatch Gloucestershire by patients, their families and carers and a Task Group was established to investigate the situation.

Podiatry and Foot Care Services Task Group Report – September 2015
The Healthwatch Gloucestershire Podiatry Task Group was formed to review the services available for podiatry and foot care and to report back its findings.

Patient Transport Task Group Report 2014/15
The Healthwatch Gloucestershire Patient Transport Task Group was set up in May 2014.  Its purpose was to review a previous report on this topic, identify any ongoing issues or new issues received, and make recommendations to the Gloucestershire Clinical Commissioning Group as commissioners and Arriva as providers, in order to improve service user experience.

Access to services for patients with Fibromyalgia and ME – October 2014
The work took the form of a survey and a focus group workshop for people living with Fibromyalgia and ME, assessing whether recommendations made in a 2011 report had
been implemented and if access to services and information with respect to Fibromyalgia and
ME had improved since June 2011.

Enter & View Reports:

  • Knightstone Lodge Care Home, Cheltenham  – November 2016
  • Using the emergency department at Gloucester Royal and Cheltenham General hospitals – August 2016
  • Parton House Care Home, Churchdown – July 2016
  • Dementia care – community hospitals – March 2016
  • Dementia care – acute hospitals – February 2016
  • Non-emergency patient transport services – January 2016 

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