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Healthwatch Gloucestershire Local voices improving local health and social care

Goodbye and Good Luck!

At the end of this week we will be waving goodbye to Anna Rarity, HWG’s Community Engagement Lead. Anna has worked for the organisation for almost three years and will be sadly missed. During her time with Healthwatch she significantly increased our engagement with the general public, community groups, partner organisations and most importantly the seldom heard; enabling us to capture a wide range of patient and public experience to share with the commissioners and providers of health and social care in the county.

Anna said, "It has been a great pleasure meeting so many of you to hear about your experiences of services.  I have been incredibly proud to work in the Healthwatch Gloucestershire team, with such a passionate, committed set of individuals, who really care about listening to patient experiences, in order to help improve services. I will be sad to leave, but am excited about my new role which is in Wiltshire, with the fresh challenges that will bring. It has been fantastic getting such great feedback about our service and I hope that HWG continues to play a key positive role in the health and social care system in Gloucestershire, I will be staying in touch!"

Report on access to health and social care services by marginalised and vulnerable people in Gloucester

NHS in Gloucestershire has said the report provides valuable insights into the experiences of this group. To find out more, and to download the report, click here.

Gloucestershire Care Services NHS Trust Minor Injuries and Illness (MIIU) review

On Tuesday 20th September, the Board of Gloucestershire Care Services met to evaluate the recent review into the opening times of the Trust’s seven MIIUs.

The Board made a unanimous decision to leave all the times unchanged, with the exception of MIIUs in Cirencester and Stroud which will close at 11pm starting later this year. 

Read more here.

Statement from HWG Chair regarding financial position of GHNHSFT

Healthwatch Gloucestershire Chair has released a statement regarding the financial position of GHNHSFT.

To read the statement, please click here.

HWG want your views: Help improve how the NHS learns from unexpected deaths

The Care Quality Commission is looking at how NHS acute, community healthcare and mental health trusts investigate deaths and learn from them. HWG want to hear your views on this.

Click here for more information.

What is Gloucestershire's Sustainability & Transformation Plan?

In line with the Five Year Forward View for the NHS, Gloucestershire Clinical Commissioning Group (GCCG) have been developing their local five-year Sustainability and Transformation Plan for Gloucestershire, which is currently in outline form. It describes their overall approach to achieving an improved and more sustainable health and care system.

To find out more, click here.

Dementia care in hospital report published

Click here to read the full report and responses from partner organisations.

Healthwatch Gloucestershire Annual Report 2015-16 Published

Healthwatch Gloucestershire has now published the Annual Report for 2015-16.
To read the report, please click here.

Also available: Our year in numbers and plans for the year ahead

Hospital Discharge Report Published 

Click here to read the full report and responses from partner organisations.

Open Consultations

Cross Border

If you live in England and are registered with a GP practice that is either in Wales or is registered with the NHS in Wales, then the way you are referred to a consultant will be different - visit the NHS Gloucestershire Clinical Commissioning Group page on Cross Border Healthcare for further details.

c-App: Disability Benefit Support Apps

seAp have launched a web-app that helps people through the medical assessment process for ESA (Employment and Support Allowance) and PIP (Personal Independence Payment).
For more information, please visit the website and Facebook page

Joining Up Your Information (JUYI)

The NHS in Gloucestershire and the county council's social care are teaming up to improve the way they share patient and client information.

For more information, check out the dedicated page on the Healthwatch Gloucestershire website,  or visit the official project website: www.mylocalsharedcareinfo.org

Illness or injury?
Get health advice ASAP


The ASAP website and App allow users to 'Search by Service' or 'Search by Condition' - providing a step-by-step guide through symptoms, self-care and signposting to the appropriate NHS service/s. They can also find opening hours and service location information.

Local people are encouraged to add the website www.asapglos.nhs.uk to their favourites and download the App free from the App store (ASAP Glos NHS). People can also follow the campaign on social media, via Facebook (ASAP Gloucestershire NHS) and Twitter (@ASAPGlosNHS).
For more information about the services that pharmacies can offer, click here.

NHS Five Year Plan

A five-year plan for the NHS - called the NHS Forward View - has been produced, which highlights that an annual £30bn shortfall would open up by 2020 - read more.


View all upcoming events


  • Prostate Cancer UK telephone translation service
    25 October 2016 Prostate Cancer UK telephone translation service

    Need someone to talk to about prostate problems in your own language, or know someone who does? Prostate Cancer UK has launched a telephone translation service so anyone with prostate concerns or questions can access support and information from their expert team of Specialist Nurses.

    Read more