Healthwatch Gloucestershire Local voices improving local health and social care


Board Meeting in Public in Coleford

Tuesday 30th September 2014

5.30pm - 7.30 pm meeting

Bells Hotel and The Forest of Dean Golf Club

Lords Hill, Coleford, GL16 8BE

The meeting will included a presentation on the work of Healthwatch Gloucestershire and guest speakers from the Aneurin Bevan Health Board and South Western Ambulance Trust

Everyone Welcome!

Please call us on 0800 652 5193 or email us to book a place

NHS Complaints data is just the 'tip of the iceberg'

Official figures published recently by the Health and Social Care Information Centre (HSCIC) report that there has been an 8% rise in the number pf NHS complaints in the last year.  Analysis by Healthwatch England suggests that a potential 500,000 additional incidents of poor care and unsatisfactory patient experience accross the NHS went unreported over the last 2 years..

Responding to the HSCIC report on NHS complaints, Anna Bradley, Chair of Healthwatch England, said:

"Consumer rights are second nature to us on the high-street, but when it comes to our health too few of us know what our rights actually are.

"If we are going to help our GPs, hospitals and care homes to improve and really put people at the heart of the decision making process then we all need to be willing and able to challenge the service we receive when it's not up to scratch.”

If you have received poor care in Gloucestershire and would like to make a complaint, Healthwatch Gloucestershire can support you through the NHS complaints process.  Call today on 0800 652 5193 or email us to find out how we can help you.  

Have you seen our revised leaflet? 

We are pleased to announce that our Healthwatch Information leaflet has been revised and simplified and we are keen to ensure that it is visible and available to people across Gloucestershire.

If you would like copies of the leaflet, either for yourself, friends and family or for other outlets please contact us and we will be happy to provide them. Look out for our leaflet next time you visit your dentist, GP surgery, pharmacy, clinic, library or village/community hall. If you can't see one let us know and we can contact the venue and forward copies in the post. 

Have your say

  • What health and care information do you need?
    As part of the work of the National Information Board, CQC have helped put together a form to find out what health or care information and technology people want. They are interested in hearing from everybody about the kinds of information, websites, apps, devices and tools used to engage with health and care. This feedback will help to shape the strategy for the future of health and care information and technology.Give your feedback here

  • Public Health England Conversation on health inequalitiesJoin the conversation and have your say.

  • The Neurological Alliance has launched its inaugural neurological patient experience survey.The survey is the first of its kind for the neurological community. It aims to collect vital information about the experiences of care received by people affected by neurological conditions and help The Neurological Alliance to understand how much progress has been made in improving neurological services. The survey is open until 15 September 2014. To find out more and access the survey, please click here.

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Sep 05 2014

South Cotswold Memory Club

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