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Healthwatch Gloucestershire Local voices improving local health and social care

Healthwatch Gloucestershire Annual General Meeting


Thursday 7th July 2016
6.30pm to 8.30pm (doors open 6.00pm)

We warmly invite you to the third Healthwatch Gloucestershire AGM, taking place on Thursday 7th July 2016 at the University of Gloucestershire, Oxstalls Campus, Oxstalls Lane, Longlevens, Gloucester GL2 9HW, from 6.30pm to 8.30pm. Refreshments will be available from 6.00pm. Parking is available at the venue.

There is ample FREE PARKING after 6pm

The event will begin with presentations and adoption of the 2015/16 Annual Report, followed by guest speakers. For more details, including Agenda, please click here.

Please call the team on 01452 504989 or email to book your place by noon on Friday 1st July.  

A&E Delays

Gloucestershire Hospitals NHS Foundation Trust have released a statement regarding the current pressures on Gloucestershire A&E departments. 

To read the statement, please click here.

Hospital Discharge Report Published 

NHS services in Gloucestershire have welcomed a report published by Healthwatch Gloucestershire (HWG) on people’s experiences of leaving hospital. 

HWG welcome the response from NHS Gloucestershire Clinical Commissioning Group (CCG). Click here to read the full report and responses from partner organisations.

Patient Transport Group Report Published 

Healthwatch Gloucestershire has now published the task group report on Non-Emergency Patient Transport Services (NEPTS) in Gloucestershire. 

Click here for the full report.

Cross Border

Do you live in England, but see a doctor at a Welsh GP surgery?

Recent changes to the healthcare system in England mean that if you live in England and are registered with a GP practice that is either in Wales or is registered with the NHS in Wales, then the way you are referred to a consultant will be different to how you have been referred in the past.

Visit the NHS Gloucestershire Clinical Commissioning Group page on Cross Border Healthcare for further details.

c-App: Disability Benefit Support Apps

seAp have launched a web-app that helps people through the medical assessment process for ESA (Employment and Support Allowance) and PIP (Personal Independence Payment).
For more information, please visit the website and Facebook page

Open Consultations

Joining Up Your Information (JUYI)

The NHS in Gloucestershire and the county council's social care are teaming up to improve the way they share patient and client information.

For more information, check out the dedicated page on the Healthwatch Gloucestershire website,  or visit the official project website: www.mylocalsharedcareinfo.org

Illness or injury?
Get health advice ASAP


The ASAP website and App allow users to 'Search by Service' or 'Search by Condition' - providing a step-by-step guide through symptoms, self-care and signposting to the appropriate NHS service/s. They can also find opening hours and service location information.

Local people are encouraged to add the website www.asapglos.nhs.uk to their favourites and download the App free from the App store (ASAP Glos NHS). People can also follow the campaign on social media, via Facebook (ASAP Gloucestershire NHS) and Twitter (@ASAPGlosNHS).

For more information about the services that pharmacies can offer, click here.

Podiatry Task Group Report published

Healthwatch Gloucestershire has now published the task group report on podiatry and foot care services in Gloucestershire along with formal responses from commissioners and providers - read more.

Click here for the full report. 

seAp Annual Report

seAp have produced the Gloucestershire Independent Health Complaints Advocacy Service Annual Report 1st April 2015 - 31st March 2016, which is available to download here.

Getting Hospital Discharge Right Every Time

A new report launched by Healthwatch England, 'Safely Home: What happens when people leave hospitals and care settings?’ brings together 3,230 stories and pieces of evidence, gathered by 101 local Healthwatch from across the country, revealing both the human and financial cost of getting the discharge process wrong.

Read the full article here - and download the report here.

A large print version of the full report (featuring plain colour formatting) is available to download here.

The Care Act

The Care Act is a new law bringing together all the previous elements of law related to social care in one place, and to modernise or update the law where necessary.

It tells councils across England what they need to do if someone has social care needs and requires support either in their own home, in other types of housing (shared lives schemes, supported or extra care housing) or in a care home.  It also sets out what councils have to do if they are aware that someone is caring for a family member or friend and needs support. See this guide for a simple explanation "What does the Care Act mean for me?"

Please check the page regularly for updates.

NHS Five Year Plan

A five-year plan for the NHS - called the NHS Forward View - has been produced, which highlights that an annual £30bn shortfall would open up by 2020 - read more.


Jun 30 2016

Cheltenham Health Walks

Time: 10.30am

View all upcoming events


  • University of Gloucestershire to offer nursing degrees
    28 June 2016 University of Gloucestershire to offer nursing degrees

    The University of Gloucestershire is working with NHS trusts to address the shortage of nurses in the county, by expanding its existing health and social care courses to offer a BSc in Nursing from 2017. In order to help shape the learning and skills of this new workforce, the University would like to hear from you about how they should approach the education and training of nurses and use patient and public expertise to help develop their curriculum.

    Read more