Healthwatch Gloucestershire Local voices improving local health and social care

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Give your views on the Dept of Health guide on complaints

The Dept of Health have produced a draft guide for patients on NHS complaints/feedback. We want to know what you think of it, is it easy to read? do you find it informative? 

Please call us on 0800 652 5193 to give us your comments or email us byTuesday 2nd September so that we can send in a collated response on behalf of Gloucestershire patients.

Trouble finding an NHS dentist? Let us know

Healthwatch England have received comments from local Healthwatch across the country regarding increasing frustration about access to and the quality of NHS dentistry services. Their research found that in some areas just 1 in 5 surgeries are accepting new NHS patients. There are reports of patients being deregistered / struck off books without notice and emerging concerns of dentists providing poorer quality services on the NHS and insisting on private treatments.

Anna Bradley, Chair of Healthwatch England, said:

“We hear a lot in the news about people struggling to access their GPs but it would seem getting an appointment with an NHS dentist is even more frustrating!

“Patients are constantly being fed confusing and inaccurate information about who is and isn’t currently offering NHS treatment, and are feeling like they have to opt for costly private treatments such as hygienist appointments so that they don’t get struck off the books. 

“It’s simply not acceptable and such basic consumer concerns must be addressed when the Dentist Contract  comes up for renewal next year.”

Read more

Tell us about your experiences of dental care in Gloucestershire by callng us on 0800 652 5193 or email us at

Have you seen our revised leaflet? 

We are pleased to announce that our Healthwatch Information leaflet has been revised and simplified and we are keen to ensure that it is visible and available to people across Gloucestershire.

If you would like copies of the leaflet, either for yourself, friends and family or for other outlets please contact us and we will be happy to provide them. Look out for our leaflet next time you visit your dentist, GP surgery, pharmacy, clinic, library or village/community hall. If you can't see one let us know and we can contact the venue and forward copies in the post. 

Have your say

  • What health and care information do you need?
    As part of the work of the National Information Board, CQC have helped put together a form to find out what health or care information and technology people want. They are interested in hearing from everybody about the kinds of information, websites, apps, devices and tools used to engage with health and care. This feedback will help to shape the strategy for the future of health and care information and technology.Give your feedback here

    Public Health England Conversation on health inequalitiesJoin the conversation and have your say.

  • The Neurological Alliance has launched its inaugural neurological patient experience survey.The survey is the first of its kind for the neurological community. It aims to collect vital information about the experiences of care received by people affected by neurological conditions and help The Neurological Alliance to understand how much progress has been made in improving neurological services. The survey is open until 15 September 2014. To find out more and access the survey, please click here.

  • Sexual health - have your say!
    Residents are encouraged to have their say on sexual health services in Gloucestershire. Gloucestershire County Council has been talking to local people and professionals to find out what they think about sexual health services in the area, in a bid to improve the experience for all.All answers will be treated as confidential and will not affect the service a person might currently receive. To take part in the survey click here.For questions about the survey or to request the questionnaire as hard copy, in an alternative language, easy read or large print format, please call Sam on 01452 328600 (Monday-Friday, 8am-5pm).The consultation closes on Friday 29th August.


Sep 05 2014

South Cotswold Memory Club

Time: 10am - 12 noon

View all upcoming events